Demonstrate excellent customer service skills when speaking to customers, projecting confidence and ownership to the customer, and providing accurate SLAs and expectations, as measured through the department's quality and customer satisfaction program. Understand difference between various consumer products and apply knowledge to file dispute in correct system, give corre

At Concordance Healthcare Solutions , we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respec

Call Center Agent 2nd Shift Hybrid Job Locations US MI Grand Rapids ID 2024 9635 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life saving gifts f

The Bilingual Call Center Representative/Member Services Representative (MSR) provides day to day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tr

Call Center Agent First Shift Job Locations US MI Grand Rapids ID 2024 9692 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life saving gifts from o

The Member Services Representative (MSR) is responsible for providing day to day support for credit union members/callers via inbound & outbound services. This position is required to complete detailed notes when forwarding a request to the credit union either by account tracker or email. Requests able to be handled by an MSR will be done in the most efficient manner poss

The Customer Service Manager is responsible for maintaining effective customer service for all internal and external American Seating Company customers by utilizing excellent, in depth knowledge of company products and programs as well as team members within the Customer Service Department. Our customers expect and deserve to receive superior customer service. Therefore,

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS Provide day to day software support to customers via the telephone. Resea

The Bilingual Call Center Agent/Member Services Representative (MSR) provides day to day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or

The Dealer Relationship Representative is responsible for identifying potential dealers and acquiring and developing new auto and powersports dealer business relationships. In this position, you will be responsible for familiarizing dealer staff with our organization and program, which provides loans to consumers through dealers. This position plays a vital role in provid

The Member Services Representative (MSR) provides day to day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or email in a timely manner. Th

The Bilingual Contact Center Specialist has multi faceted opportunities including, but not limited to, member support when new credit unions join on to our platform, contacting other businesses about new product offerings, and keeping consistent communication regarding existing product offerings. The person in this position will present themselves professionally and posit

Demonstrate excellent customer service skills when speaking to customers in English and Spanish, projecting confidence and ownership to the customer, and providing accurate SLAs and expectations, as measured through the department's quality and customer satisfaction program. When needed, provide live translations between callers and specialized dispute intake agents. When

Demonstrates SoundOff Signal's Core Values in daily interactions with internal and external customers. Responsible for daily communication with international customers. Provide necessary support to develop and achieve annual sales budgets and plans. Provide direction and support to International Sales department. Coordinate with Materials and purchasing and scheduling dep

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment