GENERAL PURPOSE

Duties may include foot and vehicle patrols of multiple buildings to ensure the safety and security of MillerKnoll associates, guests, and property against fire, theft, vandalism, illegal entry, and other hazards. The officer will function as a liaison between MillerKnoll and outside agencies, including law enforcement and fire departments. Officers will also investigate and report suspicious or unusual occurrences, assist in hazardous response, and provide first aid.

**On-call hours to support primarily 3rd shift (9pm-6:30am) with occasional 1st/2nd shift support.

ESSENTIAL FUNCTIONS

• Ability to assume incident command for medicals, fires, and other emergencies.
• Ability to multi-task in a high-paced environment.
• Able to coach and achieve results through others to solve immediate issues.
• Be service-centric while also being able to effectively and tactfully enforce MillerKnoll policies and procedures.
• Monitoring, operating, testing, various, and data entry responsibility for various computerized and electronic equipment used in access control, fire, and security systems.
• Possess and practice strong verbal and written communication skills.
• Possess initiative and strong situational awareness with balanced and sound independent judgment.
• Prepare reports, activity logs and communicate the information as needed.
• Protect sensitive company and team member information.
• Reads, understands, communicates, and interprets written and verbal instructions, work documentation, policies and practices, safety rules, operating procedures, maintenance instructions, and reports, which are written in English.
• Regular and predictable attendance based on scheduled hours.
• Respond to medicals, fires, and other site emergencies.
• Use resources provided to make decisions without direct supervision.
• Work in a team environment while completing projects as requested to achieve business objectives.
• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience

One of the following is required:

• High school diploma or its equivalent (GED, for example)
• Work experience which demonstrates performance competency.
• Prior public safety, military, or security officer-related job experience is preferred.

Licenses and Certifications

• Must possess and maintain a valid driver's license with a good driving record.
• First aid/CPR/AED certification or ability to certify within 30 days of hire.

Skills and Abilities

• Requires ability to interact with personnel at all levels within the corporation, outside agencies, and the general public in a friendly, positive, and professional manner.
• Demonstrated ability to effectively use office automation/communication software and tools currently used in the MillerKnoll office environment, including proficiency in Microsoft Office products.
• Must possess excellent verbal, written, and interpersonal communication skills and the ability to solve problems and de-escalate situations in a non-confrontational manner.
• Must have excellent attention to detail and accuracy with the ability to manage multiple job duties while maintaining the highest levels of professionalism and confidentiality.
• Must be able to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures and work independently with little or no supervision.
• May be regularly required to stand or sit for extended periods, walk long distances, use hands to handle, hold, or feel objects, tools, or controls, reach with arms, and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to hear conversations in noisy environments.
• Additional Skills and Abilities

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must be able to perform all essential functions of the position with or without accommodations.