Mary Free Bed Summary
We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care
Mission Statement
Restoring hope and freedom through rehabilitation.
Employment Value Proposition
At Mary Free Bed, we take pride in our values-based culture:
Summary
The Mary Free Bed Clinical Liaison works in coordination with the admissions/scheduling team including the appropriate physicians/care managers to: coordinate efforts within the admissions/scheduling office to ensure timely response to outpatient rehabilitation referrals, screen patients for appropriateness of admission to outpatient rehabilitation, communicate with the admitting/discharging and consulting physicians, effectively speak with patients and family members throughout the evaluation process, as appropriate, facilitate appointments to Mary Free Bed including required pre-authorization and pre-admission documentation, work with all MFB network partners toward the goal of problem solving and facilitating referrals to the appropriate level of rehabilitation.
Essential Job Responsibilities
Business Development
Admissions
Treating everyone with dignity and respect
Opening more doors to opportunities for underrepresented cultures
Growing talent and people
Evaluating and eliminating disparities
Taking action against injustices, bias and racism
Honoring our differences and how to collaborate
Educating staff, patients and the communities we care for
Restoring Hope and Freedom, together
Customer Service Responsibilities
Demonstrate excellent customer service and standards of behavior as well as encourage, coach, and monitor the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
Preferred Job Qualifications
Physical Requirements for Essential Job Qualification
Levels:
Remain in a stationary position:
Traverse or move around work location:
Use keyboard:
Operate or use department specific equipment:
Ascend/Descend equipment or ladder:
Position self to accomplish the Essential Functions of the role:
Receive and communicate information and ideas for understanding:
Transport, position, and/or exert force:
Up to 10 pounds:
Up to 25 pounds:
Up to 50 pounds:
Up to 75 pounds:
More than 100 pounds:
Other weight: Up to___ pounds
Other:
The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.